Privacy Policy
Last updated: October 4, 2025
Introduction
At RegiAI, operated by ULA Soft Ltd, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered tools and services. Please read this privacy policy carefully.
Information We Collect
Personal Information
- Name and email address (via Google OAuth)
- Profile picture (from Google account)
- Payment information (processed securely by Stripe)
- Account preferences and settings
Usage Information
- AI tool usage patterns and frequency
- Files uploaded for processing (temporarily stored)
- Generated content and results
- Transaction history and credit usage
Technical Information
- IP address and browser information
- Device type and operating system
- Cookies and similar tracking technologies
- Log files and error reports
How We Use Your Information
- Service Provision: To provide and maintain our AI tools and services
- Account Management: To create and manage your user account
- Payment Processing: To process transactions and manage billing
- Communication: To send important updates and support responses
- Improvement: To analyze usage patterns and improve our services
- Security: To detect and prevent fraud and abuse
- Legal Compliance: To comply with applicable laws and regulations
Information Sharing
We DO NOT Sell Your Data
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
Limited Sharing
We may share information only in these circumstances:
- Service Providers: Stripe for payment processing, third-party providers for AI processing
- Legal Requirements: When required by law or to protect our rights
- Business Transfer: In case of merger, acquisition, or asset sale
- Consent: When you explicitly consent to sharing
Data Security
We implement appropriate security measures to protect your information:
- Encryption: Data transmission via HTTPS/TLS encryption
- Access Control: Limited access to personal data on need-to-know basis
- Secure Storage: Industry-standard database security practices
- Regular Updates: Security patches and system updates
- Monitoring: Continuous monitoring for security threats
Data Retention
Account Data
We retain your account information as long as your account is active or as needed to provide services.
Uploaded Files
Files uploaded for AI processing are temporarily stored and automatically deleted within 24 hours.
Transaction Records
Payment and transaction records are retained for 7 years for accounting and legal compliance.
Your Privacy Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a portable format
- Restriction: Limit how we process your data
- Objection: Object to certain types of processing
Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your login session
- Remember your preferences
- Analyze site usage and performance
- Prevent fraud and enhance security
You can control cookies through your browser settings. See our Cookie Policy for more details.
Third-Party Services
Google OAuth
We use Google OAuth for authentication. Google's privacy policy applies to data shared through this service.
Stripe
Payment processing is handled by Stripe. We do not store your credit card information on our servers.
AI Processing Providers
Our AI processing is powered by trusted third-party providers. Files are processed securely and not retained by these services.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last modified" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
Email: [email protected]
Subject Line: "Privacy Inquiry - [Your Concern]"
Response Time: 2-3 business days