No Refund Policy

All sales are final

RegiAI, operated by ULA Soft Ltd, sells prepaid credits for its AI tools. All credit purchases are final and non-refundable. We do not refund money for credits, whether the credits have been used or not, and we do not exchange credits for cash.

For example, if you buy $10 of credits and spend $8, the remaining $2 stays in your balance for future use. It cannot be refunded or paid out.

Credits do not expire while your account is active, so you can use them whenever you like.

Failed generations are refunded as credits

You only pay for results. If a generation fails, times out or returns nothing, the credits it used are returned to your RegiAI balance automatically. These refunds are always made as credits, not money.

Billing errors

If you were charged twice for the same purchase, or charged for a purchase you did not make, contact us within 14 days at [email protected] with the payment date and the email on your account. We will correct genuine billing errors.

Before you buy

Try the free tools and check the price shown on every AI tool before you generate. If you are unsure, start with the smallest credit package.

Chargebacks

Please contact us before opening a payment dispute. Accounts with chargebacks for valid purchases may be suspended.

Your legal rights

This policy does not limit any rights you have under consumer protection laws that cannot be excluded where you live.

Account deletion

If you delete your account, any unused credits are forfeited and are not refunded.